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Policies

Payment Methods

The Broom Closet currently accepts MasterCard, Visa, Discover, American Express and Paypal payments.

Sales Tax

The Broom Closet is required to charge Florida sales tax on orders to be delivered to addresses within the State of Florida. The customer is solely responsible for all sales tax (or other taxation) on orders shipped to any other state.

Order Acceptance Policy

The Broom Closet reserves the right to accept or decline your order for any reason. We also reserve the right to alter the price of all items we carry at any time, as stated by our policy: Prices subject to change without notice.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, or product information received from our suppliers we will do the best to remedy and correct the information as soon as possible.

Information on our web site is updated on a regular basis and will always be the most current information available.

Price Changes

Prices are subject to change without notice. The prices listed on our website will be the most accurate and as up to date as possible.

Return Policy - Returns

If you want to return a product to The Broom Closet you must contact us within 10 days of receiving your order by emailing info@thebroomclosetshop.com or by calling us at 954-732-1215
Once your return has been approved you will be given a return authorization number. Please write that number on your package address as well as note it on the packing slip enclosed within the package with the returned merchandise.

Refused orders that are returned will be charged a return shipping fee.

Due to the increase in shipping costs we reserve the right to bill your account for all shipping fees billed to us due to a package being returned or refused without prior approval.

Please mail returns to:
The Broom Closet
727 Sand Creek Circle
Weston, Florida 33327
RNA#

Return Policy - Damages

If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner. The Broom Closet will, upon your request, replace any merchandise that is received in damaged condition or as a result of a packing error. No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of The Broom Closet.

International Orders and Regional Laws

It is the responsibility of the purchaser to understand and answer for all fees and charges required by Customs and Duty regarding packages ordered and shipped internationally.

All items sold and distributed by The Broom Closet are legal for sale and distribution. However, it is the responsibility of all customers to understand local, regional, and national laws pertaining to the items they purchase, and purchasers are solely responsible for packages lost or destroyed, or any legal action resulting from the purchase of the items that are illegal in their particular country or region.

Shipping Policies

The Broom Closet ships via the US postal service. Exact methods will vary based upon the availability of these services and what is offered to your location, and will be offered at the time of your purchase via the online shopping cart. Shipping charges are calculated upon the weight of the items within your order, the shipping method you choose, and your location with a minimum charge of $6.00 for domestic orders. Most orders will be shipped within 48 business hours, if items are available. You may not make changes to an order once it has been packaged. Orders cannot be canceled once they have been shipped. You may however refuse the package, and upon its return receipt we will credit you for the merchandise. Shipping fees and any return shipping costs will still apply.